Privacy Policy

Privacy Policy

Introduction

Welcome to https://personal-identity-protection-insurance-phoenix.livebursts.com (hereafter referred to as “Phoenix,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, and handling of personal information in accordance with international and local privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales Privacy Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://personal-identity-protection-insurance-phoenix.livebursts.com
  2. Mobile and desktop applications associated with our services
  3. All services and products offered by Phoenix
  4. Interactive features on our platforms

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These external resources have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use our applications and services as an authorized user, granting us access to specific information for account management and service delivery.
  2. You visit our websites linked to this policy, which may involve tracking your online behavior for analytics and personalization purposes.
  3. We communicate with you via emails, newsletters, telephone, or text messages (SMS), providing updates, promotional content, or transactional notifications.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage your user account, such as name, email address, and password.
  2. Payment Information: Credit card numbers, payment history, and billing addresses for processing transactions.
  3. Financial Information: Data related to your insurance policies, claims history, and financial transactions with us.
  4. Purchase Information: Records of products or services purchased from Phoenix, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for device recognition and analytics.
  6. Location Data: GPS coordinates and location-based services data to provide location-specific services (with your consent).
  7. Feedback: Responses to surveys, comments, and product reviews you share with us.
  8. Social Media Information: Publicly available data from social media platforms when you interact with our content or engage in social sharing on our sites.
  9. Product Information: Details about the products you browse, search for, or purchase on our e-commerce platform.

We collect this information through direct user input, interactive sessions, and automated technologies like cookies and tracking pixels. Additionally, third-party service providers may share personal data with us, adhering to their respective privacy agreements.

Cookies

Phoenix uses various types of cookies to enhance your browsing experience and provide personalized content:

  1. Strictly Necessary Cookies: Essential for navigating our website and using its core features. These ensure basic functionalities like secure login and account management.
  2. Preference Cookies: Remember user preferences, language settings, and display options to personalize your interaction with our site.
  3. Analytics Cookies: Track user behavior on our websites to analyze trends, administer sites, track users’ movements, and gather broad demographic information for aggregated use.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may impact your user experience.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The ability to limit the use or disclosure of your personal data.
  • Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The guarantee that you will not face adverse decisions based solely on exercising your privacy rights.

To exercise any of these rights, please reach out to our privacy team at the contact details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

Phoenix reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on this page, along with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any inquiries, data-related questions, or requests for unsubscribe/unregistration, please contact us:

  • Email: contact@personal-identity-protection-insurance-phoenix.livebursts.com
  • Postal Mail: Privacy Team, Phoenix Insurance, [Address], [City, State, ZIP]

We value your trust in our company and are committed to maintaining the security and privacy of your personal data.